Whilst you are ordering your goods today, that is the end of the automated
process. Humans then take over. So your order will take the same
time to get to you as if you phoned us to place it. All orders, whether
via this shopping cart or on the phone, get packed and sent in the order
we receive them. Sometimes that queue is altered as some orders can't be
sent due to delays, such as:1/ We attempt to
have a ready supply of every product in the cart, but sometimes we
are caught out. We hold the world's widest and best range of the parts you
are here for. If you have a larger order, we will usually send all but the
part not in stock (and send that when it is available). 2/ We rely on
courier companies and/or Australia Post to get your order to the door.
Goods on courier leave every weekday. Goods being posted are sent every
Tuesday and Friday and it takes 5 - 6 days to get to some places via post
within Australia . Overseas even longer.3/ We need to gather
your order, pack it securely and safely, label it & ensure payment is
made. It has to be measured so that freight calculations can be made. The
size or weight of your motor parts order can't be predicted in advance as
we are dealing in widely varying weight, hard or fragile parts, etc. Costs
for freight are no longer based on just weight alone. It is the actual
dimensions or size of the parcel in cubic measurement that is charged for
as well. So we have to pack it first sometimes before we can even get a
freight cost.4/ So for example -
You place an order on a Wednesday and you live in Far Nth Qld - It will
most likely
leave here in the next Tuesday's post run - then you have 5 - 6 days to get to you from
here. So from the day of placing your order you will have a minimum of 11
days wait to get your order - IF EVERYTHING GOES ACCORDING TO PLAN.
Add all the above together and you can realise it does take time. A lot of
the time orders leave our premises on the same or
the following day . In
heavy periods it
WILL be longer.
For every phone call we get asking where
the order is at, your order will be affected as our packing time is being
whittled away while we check for names, addresses, packing slips,
invoices, consignment notes - the list goes on.
However, we would like you to
phone us if you haven't received your order within 14 - 28 days. Expect that
time please as the earliest. Experience tells us you will be waiting far
less time. Be assured that we want
your order to be in your hands very quickly. We work hard at this.
So if you request a courier, or your goods will be
over 1 metre long, then we need a physical address to get them to you.
Option 1
(We add
freight cost after weighing).
Minimum charge is $11-
We ship
thousands of motor parts in Australia and export to USA, South Africa and
NZ. Due to our volumes, we get good discounts. We pass that onto our
customers. With this option, we will pack your order, weigh and measure
it. We undertake to keep your costs to a minimum.
Option 2
For those light weight orders
this is an all up price. If under 3 kilos and can fit in a satchel, we'll
ship it via TNT. If too costly for a freight company, we'll
send it via Aust Post. Whichever way, we will spend your money in the most
cost effective way to you.
Option 3 (Contact me if freight is over $33)Self
explanatory.
Option 4
(C.O.D. Must be less than 1 metre)
Note that Aust post charge around $13 to $20 handling &
post fee We need to charge $5.50 for packing & handling.
Cash on delivery via Australia Post -
Australia Only . They will send you a card when your parts are ready to
pick up at a Post Office near you , you front up with the cost of your
order, and pay Australia Post the cost of freight and COD fee .
Option 5.(Goods being picked up etc)
You may want to use your own courier, or
arrange to pick the goods up from our showroom. If so, choose this option.
At the checkout, you will have the opportunity to leave some instructions.
Cookies can't
be fully blocked as our cart needs them to keep your items in your
basket until you finish your purchase. Our cookies work in the way they were
originally designed - to assist. Ours aren't spies.
Our shop can cope with
some high cookie security settings, which you will need for those other
invasive websites usually associated with the seedy side of the internet.
We've found the following security settings work in our shop for
Internet Explorer, Firefox, and Netscape
Internet Explorer
Tools, Internet Options, Privacy. Select Medium High or lower.
Firefox
- the totally free browser
Tools, Options, Privacy, then expand Cookies to find the following. These
settings work
Netscape 7.2
Tools, Cookie Manager. Anything
including and under the following is acceptable
The -01, -02, -03
extensions are for our use so if the part number before it is the same,
it's the exact same part. You shouldn't be confused
if you order within the correct category for your model of Ford
